You can now reserve your room worry-free. We’ve got you covered if you’re delayed and even if you can’t make it at all, we’re here to support.
Here's how we can help:
*T&C's apply, please visit
the FLEXIBLE BOOKING DETAILS and FAQ section below.*
Once you've reviewed all the info and you feel reassured, reserve your preferred room in just 5 easy steps.
CHOOSE YOUR LOCATION TO BOOK YOUR ROOM:
Please note that the Flexible Booking Policy relates to the following residences: Globe Works, West Hampstead, Arundel House, The Walls, Castle Hill, Haigh Court, Heritage Court, St James, Boyce House, Haymarket, Stepney Yard, Union Square and The Bridge.
Arrive late – up until 90 days
Arriving after 90 days? We’re here for you.
No place or visa? Don’t Pay!
Not to worry, you will not be liable for any charges against your licence fees.
To be eligible for this policy you need to inform us in writing by the 17th August 2020 latest.
We match your new course date to your contract start date
If your course is postponed from its official 20/21 start date, we will happily align the start date of your licence agreement with the new start date of your Uni course. All we need is written confirmation from yourself and an official notice from the University. Please note that this date is non-negotiable.
Below you can find all the Flexible Booking Policy FAQs. If you have any further questions, or require any additional support, please do not hesitate to email or call your residence team directly.
If you are unable to start your Nido stay due to Covid-19 travel restrictions in the UK or your home country, for up to the first 90 days you will not be charged for your unused room. The ‘free late arrival’ period (max. 90 days) will begin on your contract start date and will continue up until the date the relevant lockdown restrictions has been lifted or your University opens the course on campus.
To be eligible for this policy you need to:
Students affected by Covid-19 restrictions will be able to take advantage of this policy, this means you are either:
Any official communication from your university confirming that your course is delayed or cancelled. Or any official information from your home country that you are unable to travel to the UK due to Covid-19.
Not to worry, you will not be liable for any charges against your licence fees. To be eligible for this policy you need to inform us in writing by the 17th August 2020 latest via e-mail at firstname.lastname@example.org.
Not to worry, you will not be liable for any charges against your licence fees. To be eligible for this cancellation policy you need to inform us in writing by the 17th August 2020 latest via e-mail at email@example.com.
If your course is postponed from its official 20/21 start date, we will happily align the check-in date of your licence agreement with the new start date of your Uni course. All we need is written confirmation from yourself and an official notice from the University. Please note that this date is non-negotiable.
If you are unable to start your Nido stay any later than 90 days following your contract start date, you will not be charged for the first 90 days of your licence agreement. However, the original terms of your licence agreement will resume on the 91st day which means you will need to pay for your stay from that day onwards. We understand this crisis has impacted many of you financially and we remain committed to supporting our students as much as we can during this time. Therefore, if you are affected by the 90+ days policy, you do have the option to find a replacement to take over on your licence agreement. For any students facing financial hardship, we are here to listen and we will do everything we can to try and help. Please contact your Nido team, they will carefully review each situation on a case by case basis.
Yes, you will need to log in to your Nido Student Portal in order to re-sign your updated Licence agreement.
If you delay your check-in, any instalments that were paid will serve as credit towards the remainder of your stay.
If you have made payment in full for the 20/21 AY year and you need to delay your arrival, therefor have a shorter stay, you will receive a refund for the time you didn’t stay with us.
If you need to cancel your stay in full if permitted under this Policy, you will receive a refund of your pre-paid damage deposit as well as any pre-paid instalments which you may have made prior to the cancellation. Please note the that refund may be discounted with any necessary bank charges.
The first instalment is not due until the 14th August 2020, therefor all you will need to do is pay the £100 damage deposit to confirm your booking with us.
Under new legislation issued by the Scottish Government you can terminate your licence if it is related to Covid-19 on giving us 28 days notice in writing at any time before the licence start date.
Of course. Our residences remain open and operating safely according to the latest NHS, Public Health England and government advice. Nido continues to be your home, and our dedicated residence team are available to help support you and all our residents who continue to live with us.
The health safety and wellbeing of our students is our top priority.
An operational and strategic response group convenes daily, headed by our CEO Brian Welsh. We are monitoring the situation closely and proactively following healthcare and government advice from the World Health Organization, Public Health England, the NHS, and the Foreign and Commonwealth Office to help ensure we are effectively managing the implications of coronavirus and responding as necessary.
Within our residences:
You can visit our Covid-19 FAQ page by clicking here.