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Cancellation Policy

This is a copy of the 21/22 cancellation policy you will read and accept as part of the booking process, if you book a room with Nido.

NIDO STUDENT CANCELLATION POLICY

PLEASE READ CAREFULLY

 

8.1 The Resident, Guarantor and the Licensor agree that this Licence shall become contractually binding upon the Parties at the point of booking by virtue of the Resident’s electronic acceptance of this Licence and payment of the Holding Deposit by or on behalf of the Resident (failing which this Licence and the associated booking shall terminate and be of no effect). Notwithstanding this, the Resident, Guarantor and the Licensor agree that a hard copy of the Licence will be physically signed by each Party in separate counterparts of this Licence and that the Licensor is authorised to collate the separate signing pages into a single whole document.

8.2 If, prior to the Start Date, the Resident is not accepted for the Resident’s first year of study by an educational institution in the United Kingdom providing full time education, the Resident has a period of 7 days starting on the date of the Resident’s receipt of notification of rejection from such educational institution in which to notify the Licensor in writing and to provide with that notice a copy of the rejection letter by either:
8.2.1 emailing cancellations@nidostudent.com; or
8.2.2 mailing by first class or recorded delivery post to the residence you have booked with

in which case if the Licensor is satisfied with the evidence provided, the Licensor shall terminate the Licence and such termination shall be deemed to be effective on the day after the email was sent to the Licensor or 2 Working Days after the date of posting to the Licensor.

8.3 If, prior to the Start Date, the Resident is notified by the educational institution in the United Kingdom providing full time education at which the Resident had been offered a place to study that either the course has been cancelled or that teaching of at least the whole of academic semester one has been moved off campus to online teaching due to COVID-19 (“Covid Notice”), then subject to satisfying the conditions at clause 8.4. the Resident may terminate this Licence (the “Covid Break Right”)

8.4 If the Resident wishes to exercise the Covid Break Right it must: 8.4.1 within 7 days of (a) receipt of the Covid Notice and (b) 31 July 2021, whichever is earlier, provide a copy of the Covid Notice to the Licensor; and
8.4.2 on or before the earlier of (a) the Start Date and (b) 31 July 2021 provide the Licensor with written confirmation of whether it intends to exercise the Covid Break Right by either:
(i) emailing cancellations@nidostudent.com; or
(ii) mailing by first class or recorded delivery post to the residence you have booked with

in which case if the Licensor is satisfied with the evidence provided by the Resident, the Licensor shall with immediate effect accept the Covid Break Right.

8.5 If the Resident’s booking and this Licence is cancelled in accordance with clause 8.2 and/or clause 8.3:
8.5.1 the Resident’s booking and this Licence will terminate without the need for any declaratory, action to remove the Resident or any other legal procedure; and
8.5.2 the Landlord will refund the Security Deposit (under deduction of any bank charges incurred and any sums which may be due to the Licensor under this Licence) to the Resident as soon as possible and, in any event, within 28 days of the effective date of the cancellation.
8.6 If the Resident makes a booking and this Licence becomes contractually binding upon the Parties in accordance with clause 8.1, the Resident agrees that the cancellation rights will end on the Start Date.
8.7 If the Building is damaged or destroyed by an Insured Risk so as to be unfit for occupation and use then, unless the damage or destruction was caused by the wilful actions, negligence or default of the Resident, payment of the Licence Fee shall be suspended until the Building is fit for occupation and use.

There have been amendments to this policy due to the pandemic. Please see our flexible cancellation policy page for details.

 

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