HOW CAN WE HELP? From your first Google search to the moment you check out, we want your journey with us to be as smooth and hassle-free as possible. Here you’ll find information on how to make a booking, your payment options, all-important advice and guidance for mum and dad, as well as our frequently asked questions. Still have a few questions that we haven’t covered? Send us an email or call us on 0207 1000 100.